:: Returns Policy::

Your right to cancel

Should you proceed to order you will have the right to cancel for the purchase of any item from the time it is ordered to within seven working days of delivery (starting the day after the goods are sent). This is a UK statutory right and is seperate and additional to our full returns policy.

How to return an item
To return an item please email returns@elpassobooks.co.uk
Please include the name of the item/s you purchased, the date of purchase and preferably the PayPal transaction ID (this can be found on the PayPal website)

Returns Policy
You can return a product for whatever reason within 7 days of purchase.
You will be refunded in full to your PayPal account, all refunds will be issued within 48 hours.
The return request must reach us within 7 days of the purchase of the item. Returns may be considered if recieved after 7 days but this is at the discretion of El Passo Books.

IMPORTANT
As the products offered by El Passo Books are electronic documents there is obviously no way of checking that you have stopped using the item.
By requesting a refund you agree to the following conditions:

1. The eBook MUST BE deleted from your computer
2. All re-sell rights that came with the eBook become null and void
3. Anyone found re-selling these eBooks will be prosecuted to the full extent of the law

Contact Us
If you require any more information on refunds or returns please contact returns@elpassobooks.co.uk

We reserve the right to refuse refunds

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